One of our providers recently moved. Those of you who have gone through this can commiserate with me.
Six hours of phone calls,faxing, and emailing later, her address was updated with the insurance companies. Mostly.
So, I am going to give you the results of our efforts in blog form and again in spreadsheet form. Yay, spreadsheets! If any of you out there have other contact info for the provider relations/ credentialing/provider demographic update departments for any other insurances, please leave a comment or shoot me a quick email.
Medicare and Medicaid require that you send them an application form to update your servicing location. If you are an individual provider, send Medicare a cms855i and if you are a group, send in a cms855b. If you don’t know whether you are an individual or a group, call provider enrollment. For Medicaid, I suggest calling your individual state Medicaid and having them direct you to the proper form. I also put the Medicare forms on the new and improved links and tools page.
The rest of the insurances simply need an updated W9 form.
Aetna – Update on Aetna.com. Here is the direct link: http://www.aetna.com/docfind/custom/provider/data_correction.html
Blue Cross – Fax W9 to (818) 234-2836, attn: Anthem Provider Database Management.
Blue Shield – Fax in a W9 to (916) 350-8860, attn: Blue Shield Provider Contracting
Caremore – Fax W9 to (562) 977-6141, Attn: Caremore
Cigna – Email attached W9 to firstname.lastname@example.org, subject line: Provider Practice Address Change
Health Net – Fax form to (877) 897-7910, Attn: Health Net PDM
IEHP – Email the provider Service Representative for your city. You will need to call them and get that info. The only one I have is for Montclair, CA and that probably won’t help most of you.
Inland Valleys IPA – Fax in your W9 to (213) 830-1815, Attn: Inland Valleys IPA
ProMed/Upland Medical Group – Even if you have more than one IPA contract with a group that ProMed administers, one fax will update everything. So, fax the W9 to (714) 667-8156, Attn: ProMed
United HealthCare – You can either fax or email the update. The email is email@example.com and the fax is (855) 314-6844
I have also included all this information in beautiful spreadsheet form. Here is the Health plan updates spreadsheet.
You’re welcome 🙂
As always, if you have any questions or anything to add, email or comment.